Can you please submit a ticket to us, and we'd be happy to take a closer look at your specific account for you.
Hi John,
I already submitted a support request and the issue was resolved. It turned out that having special characters in my Shoutcast source / admin passwords was creating a conflict. After updating them to only have letters and numbers, the song info started coming through.
Thanks for following up.
Jason
Hello,
How can I feed the artist and song title information to our Shoutcast server? We have a player setup on our site on it's not updating the song information. I also looked into our server's song history and it's not being updated either.
Thank you.