How come there isn't a way to download the music files that we upload to your platform. We are paying for storage. In case something happens to our computers or hard drives we should have access to our own files.How com this isn't option?
While yes you are paying for storage, we do not currently provide a way to download your media. This is for security purposes, and mainly, we don't want to be involved in any legal battles should someone decide to allow 3rd parties to download their media. Instead, it is recommended that you use a service such as DropBox/OneDrive or similar service in order to backup your computer.